Page 3 of 3 FirstFirst 123
Results 21 to 26 of 26
  1. #21
    Senior Member
    Join Date
    Sep 2012
    Posts
    1,212
    Likes (Given)
    1251
    Likes (Received)
    1141
    Quote Originally Posted by steph View Post
    Warren... Why DO casinos allow folks to abuse the machines? Do casinos ever tell their floor associates to ask folks to NOT abuse the machines... and what constitutes abuse? I am just wondering.... because the slot floor attendants, or any floor associates seem to look the other way when they walk by. Thank you for taking the time to answer my question!!
    It is a judgement call. I have told players who I've found (nicely) to stop pounding on the machines. I try to explain that is for their own safety. We have had people cut themselves by punching glass. Usually they will comply. If not, having a uniformed Security person talk to them and stay and watch will usually do the trick. The buttons themselves are usually pretty tough although there have been several different cabinets over the years that have had button issues for a number of reasons.

    People get angry, maybe they've lost $100 or $200 in the machine. In frustration they punch the screen. A state of the art 42"-50" curved touch-screen on a brand new machine could be $3,000 - $4,000. Image how frustrated they feel when they are told they have to pay for that...
    Warren Davidson
    Director of Slots
    Coushatta Casino Resort

    For up to date info and new game announcements, follow us on Facebook!

  2. #22
    Senior Member
    Join Date
    Feb 2014
    Location
    Central Minnesota..... 30 miles north of minneapolis
    Posts
    1,144
    Likes (Given)
    298
    Likes (Received)
    1165
    Quote Originally Posted by Warren View Post
    It is a judgement call. I have told players who I've found (nicely) to stop pounding on the machines. I try to explain that is for their own safety. We have had people cut themselves by punching glass. Usually they will comply. If not, having a uniformed Security person talk to them and stay and watch will usually do the trick. The buttons themselves are usually pretty tough although there have been several different cabinets over the years that have had button issues for a number of reasons.

    People get angry, maybe they've lost $100 or $200 in the machine. In frustration they punch the screen. A state of the art 42"-50" curved touch-screen on a brand new machine could be $3,000 - $4,000. Image how frustrated they feel when they are told they have to pay for that...
    Thank you for answering my question, Warren. I appreciate it.

  3. #23
    Senior Member Random$$Slots's Avatar
    Join Date
    Mar 2014
    Location
    Silicon Valley
    Posts
    2,629
    Likes (Given)
    474
    Likes (Received)
    1532
    This smashed touch panel just cost one mad slot player $15,000 and a day in court according to the slot tech that pointed it out to me today:



    Sent from my iPhone using Slot Fanatics
    RandomSlots

    www.RandomSlots.com
    Learn about Slots & Casinos

  4. #24
    Senior Member
    Join Date
    Feb 2014
    Location
    Central Minnesota..... 30 miles north of minneapolis
    Posts
    1,144
    Likes (Given)
    298
    Likes (Received)
    1165
    Random.... I do not understand that mentality at all.... and it makes me wonder... if someone is willing to show that much anger in a public display, what must they do behind closed doors? Yikes!!

  5. #25
    Senior Member Rich99's Avatar
    Join Date
    Sep 2012
    Location
    Boston
    Posts
    7,417
    Likes (Given)
    9444
    Likes (Received)
    4263
    Quote Originally Posted by Random$$Slots View Post
    This smashed touch panel just cost one mad slot player $15,000 and a day in court according to the slot tech that pointed it out to me today:



    Sent from my iPhone using Slot Fanatics
    Good!! He'll think twice next time!!
    Here with You! since 9/29/09

  6. #26
    Senior Member
    Join Date
    Sep 2012
    Posts
    1,212
    Likes (Given)
    1251
    Likes (Received)
    1141
    Quote Originally Posted by Random$$Slots View Post
    This smashed touch panel just cost one mad slot player $15,000 and a day in court according to the slot tech that pointed it out to me today:



    Sent from my iPhone using Slot Fanatics

    Interesting... I'd estimate the cost of the panel itself at about $3,500 so for $15K, they probably added on labor to replace it and loss of revenue for X number of days...
    Warren Davidson
    Director of Slots
    Coushatta Casino Resort

    For up to date info and new game announcements, follow us on Facebook!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •