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  1. #1
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    Hard Rock AC comps

    There is no way to see when your comps expire.So they just disappear when the 6 months is up. I have called, emailed went to the desk in the casino and all have said that they can not see that information. Personally I think that is total BS.Why would I play there if all of a sudden 500 comps just disappear.Their customer service sucks and to not have a system in place for the expiration of comps will make me not go back.Its to bad besause I enjoyed playing there... back to the Borgata

  2. #2
    Senior Member thelma's Avatar
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    Quote Originally Posted by TIMMY1035 View Post
    There is no way to see when your comps expire.So they just disappear when the 6 months is up. I have called, emailed went to the desk in the casino and all have said that they can not see that information. Personally I think that is total BS.Why would I play there if all of a sudden 500 comps just disappear.Their customer service sucks and to not have a system in place for the expiration of comps will make me not go back.Its to bad besause I enjoyed playing there... back to the Borgata
    Agree, it's ridiculous. They need to put some effort into that. I will say: we were in AC Friday through Saturday night (stayed at Ocean) and the casinos -Ocean included-were busy. HR was very busy. Even the eateries were busy at all. AC is healthy again.

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