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  1. #1
    Senior Member mhetrick's Avatar
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    Boyd "All New B Connected"

    This new Boyd program is a total disaster...in fact here is a view outside of their HQ now:
    giphy.jpg

    I don't know what bean counter/executive made these decisions but they are going to lose a lot of business, not just from Vegas, from all the regionals too. What company makes new signups/low rollers earn ZERO comp points until they coin in over $3,750 in slots? It's even worse for tables & VP! You don't earn anything until you get to Sapphire at 750 Tier Credits. Even CET allows you to earn Reward credits right from the start.

    They also have not been very forthcoming at all about what constitutes a Tier Credit and a BConnected point. The details I found out were on a tiny business card I found at a table over the weekend. Why isn't this published publically if these "Big Rewards" are so much more exciting?

    Also, they are converting earned points into the new system at a terrible conversion rate. In fact, I lost 95% of the card points I earned in the last 6 months in the conversion! My Card Score was 87,105 and now the new Tier Credits reads as 4,491. At least my Slot Points (now BConnected Points) stays the same at 131,514 that I will dump off into free play in October!

    Let's hope they come to their senses quick, but as with all player's club changes they never do.

  2. #2
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    Agreed.. This is a crappy move..
    Let me add on about two places that did some very crappy things back before your time.. Since this was a long time ago, I'm fuzzy on the details, but bear with me..
    Circa.. 1995.. Began playing Las Vegas/Laughlin casinos..golden nugget would not issue a slot card unless you were playing $1.00 and above slots.. There were no penny slots then. I played mostly quarters. Then, when the Wynn opened..DH and I went.. He ran a lot thru video poker and I played slots both for a couple hours. Neither of us had earned enough points during our play session was what we were told at the players club do no players card for us. Obviously, both places have changed these policies since then but it was enough for both of us to never return. Do any of you old timers remember these two occurrences at these casinos?
    So, MHetrick.. I am not surprised by Boyd's shenanigans here..

  3. #3
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    I need to clarify my post that at the Wynn we were issued a temp card which tracked our play and when we went back up to the players club were told we had not earned enough points to get a permanent card.. We had played a couple hours both at our usual bankroll which was fine at other places but we were made to feel like low life degenerates at the Wynn..plus we got nothing out of those points.. No comps, no cash back and of course never got a single offer from them..

  4. #4
    Member sibercat's Avatar
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    Boyd has basically kicked out Ruby Players. Yes, they are going to lose lots of business IMO...We used to go to Sam's Town 2-3 times a year. At one time they were giving us 3 free nights. They wiped out 75,000 Bconnected points we had....We will not be going back. There are many other places we can go in S. Cal...Places like Sam's, Orlaens, Gold Coast do not attract a high roller crowd....They are idiots....!!!!

  5. #5
    Senior Member SlotM's Avatar
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    Yup, kind of noticed Boyd cut back on everything as well. Played for a good 4-5 hours when I arrived. I only got offered a $10 meal credit (which isn't even enough for the buffet) They only compd me two nights (usually do three) and told me that when I checkout that a host would evaluate my play. That they did. Shaving only $30 off my bill (basically the resort fees). I'm Canadian and can not afford these ridiculous fees. Thinking it's time to explore another casino/resort (plus the place is aging... Took 15 mins to get hot water).
    Went to the Wynn to update my information (cause like others I never get a single offer). They didn't have anything on file.. surprise surprise 🤦. Same with South point (and I lost alot of money there last time).
    These players club programs are nothing but a joke. Feel like why bother. You don't get anything, they spam you with ridiculous offers (like I'm really going to fly from Toronto to Vegas and pay $99 night for three nights just to get $5 free play). The rating systems are all screwed up and they don't account "small play" into the formula (so you basically f yourself). **Big issue if your a higher tier**

    Sent from my LG-H831 using Slot Fanatics mobile app

  6. #6
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    I have not been out to Vegas for a while and thankfully spam stopped coming . I agree who is going to travel 2,800 miles for $5 free play and room offers that now include the ridiculous resort fee. There was a time when Las Vegas was the only game in town and even a low roller like myself would make the trek out there when rooms and food were cheap. Now with casinos popping up everywhere there is no need to bother with the hassle of flying out there.
    Through tier matching from a cruise line I have been able to gain exalted tier status with MGM properties and TR casinos and though not the level of player that will enable me to maintain that status based on my play I intend to milk their programs until my status expires.

  7. #7
    Senior Member Slotspert's Avatar
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    About two years ago when V/P Grazies stopped allowing Gold players into the "lounge" (the only real treat I got while playing there) AFTER I QUALIFIED FOR IT, I knew prioritizes were changing fast. You really need to be a sleuth now to find any player club benefits for the active "low roller" (e.g. players who play for the entertainment value of the game not the winnings). The offset of resort fees and parking charges, along with transportation costs to get to these destinations, really makes it a "discounted" vacation, at best. However, I believe in supply and demand, and when times get "bad" be sure all those lucrative incentives will have to return. When times are "good," like they are in the U.S. economy right now, the economics means that these incentives are not necessary, even if you piss people off by changing them.
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  8. #8
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    Here's what I absolutely don't understand ... this is the "Age of the Locals" ... and yet, somehow, casinos are making it tougher.

    In Maryland, Maryland Live used to have something called the Streak, which sort of celebrated low-rollers. It was yearly money, so it didn't matter what ADP was ... you could slowly accumulate. They got rid of that this year. TR has been slowly getting back return reward rates for years, but the fact that they still have return rewards is a plus, I guess. Last year, in the DMV area, I thought Charles Town turned the corner by increasing games/tournaments/opportunities, but they cut back this year.

    I just don't get how the accountants don't realize that, in this day and age for casinos, what they should be doing are the small things ... and not the big things. I mean, I always feel like AC casinos overlook the fact that they aren't simply competing with PA casinos ... they are competing with Delaware, New York, and Maryland. Casinos need to realize that maintaining that local customer base by encouraging them in this hyper-competitive environment is critical. I think the Maryland casinos I go to feel "comfortable" right now ... but what happens if MGM loses the battle and Virginia adds a casino, or two? They've already added, uh, whats the word ... historical horse race gaming thing.

  9. #9
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    Maryland Live is still OK, but ever since they changed their weekly slot play offers to twice a week at half the rate each, I started playing less and less often. I'd get this email saying I got $300 in free slot play this month, but I open the email, and it's two offers of $30 each, once mid-week and once weekend, for 5 weeks. They claim this is player friendly, but I live 4 hours away from Maryland Live and I'm not about to make ten visits in a month to use all my free slot play. Not to mention that once all their blackjack tables went "dealer hits soft 17" and a majority of them went to paying 6-5 for naturals, I knew they were just ending up like the casinos they were trying to avoid being like. Ugh.

    Charles Town seems to be more generous to me, especially at my play ($2-3/spin on slots, $15-25 blackjack). I like them, but not enough to come back to them on a regular basis.

    I've rediscovered Dover Downs and Harrington Raceway Casino, and they seem to recognize what kind of player I am. I had an offer for $75 in free slot play twice a month from Dover, and I recently got bumped up to Gold Diamond at Harrington Raceway with some extra perks. Delaware's casinos really need our play now more than ever, and I hope they continue to keep a lot of the things that have made Delaware relatively friendly to their players. (All blackjacks pay 3-2 and they stand on all 17's on all regular blackjack games, for example. Also $10 and $15 tables always available, even on Saturday nights!)
    "Whatever you do, enjoy it to the fullest. That is the secret of life."
    - Rider (Iskander), Fate/Zero

  10. #10
    Senior Member Grid's Avatar
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    Bumping this up with some stock details. Their stock actually was holding strong with these announcements of program changes. Obviously it meant more money on the rake for the company. The less you comp the more you keep right?

    Well, as long as players kept gambling and accepting less in return for their risk. Obviosuly a lot of gambling company stock is taking a ding. But look at Boyd stock from the moment the new and "improved" club got rolled out until today.

    I have a line on August 31st so you can see where the slide began. Fun Stuff!



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