This past weekend a friend was playing a round in a slot tournament at Horseshoe Bossier City. About 1 minute into the round, his machine quit spinning but the pop up balloon came up as normal. Obviously, he was allowed to play in the next round. Does this happen a lot with the Multimedia machines?

A slot tech was called to reset the machine, however he said he couldn't fix it because the entire tournament would have to go down. That doesn't seem exactly right.
In the next round, the machine seemed to be functioning fine.