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  1. #1
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    Horseshoe Baltimore

    Is anyone experiencing a significant decrease in freeplay at the Horseshoe Baltimore? I am Seven Stars and have not varied my slot play much. In fact I gambled the most I have ever gambled in late January, accumulating over 5,000 tier credits in one day which earned me an additional 10,000 tier credit bonus. I had already received February's free play offer the day I earned the 15,000 tier credits in late January... For February I was receiving $150 each week, and just got my offers for March from my host and zero free play the whole entire month... 3 invitations for some minor gift giveways.. I am freaking SEVEN STARS!!

    Time to move on back to Maryland. Live where at least they take care of you!

  2. #2
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    Not anywhere near your level of play but got zip FP for March and just a few invites(?) to some silly events which will require an additional notification.

  3. #3
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    I'm CET Diamond, and has only been there once. For March, they're offering:
    $75 a week (except Fri)
    $100 on Fridays

  4. #4
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    Maryland Live is significantly better with their offers and their rewards program IMO. My offers have gone down, as I've been out of the country and haven't been in awhile.

  5. #5
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    I'm diamond and have received $0 freeplay for March. After contacting the host, the host said it's based on a combination of factors including previous play and other things. IMO it's based on them trying to take advantage that existing CET players will continue to play there despite not receiving anything worthwhile. I think they are wrong. If they don't make it worthwhile (incent me) then why should I go there and get absolutely nothing in return ? The food options there are really lousy, no buffet, the other food places in there are either pricey or just aren't good at all.

    Maryland Live and even the NJ casino's are options. They all reward their loyal players more.

    At this time, Horseshoe Baltimore is losing a long-time diamond customer !

  6. #6
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    Im glad to hear I am not the only one getting shafted by the horseshoe Baltimore.... This place had great potential but they are going to lose customers based upon their lousy compensation... They have also taken out a significant number of their slot machines... And the good ones that people want to play... By any chance your host isnt Victor? He routinely blows smoke up my A$$. After making Seven Stars last year Horseshoe Baltimore said it wouldn't begin until 4/1/2015. Luckily I did my research and found out not only was I entitled to all the benefits for 2015 including flights etc, but also for 2014... It has been a relentless fight to obtain what I was due....

  7. #7
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    Unbelievable that a host would say this.

    Once you've made a certain tier level. You automatically are awarded benefits of that tier.

  8. #8
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    Quote Originally Posted by Hartwickds View Post
    Im glad to hear I am not the only one getting shafted by the horseshoe Baltimore.... This place had great potential but they are going to lose customers based upon their lousy compensation... They have also taken out a significant number of their slot machines... And the good ones that people want to play... By any chance your host isnt Victor? He routinely blows smoke up my A$$. After making Seven Stars last year Horseshoe Baltimore said it wouldn't begin until 4/1/2015. Luckily I did my research and found out not only was I entitled to all the benefits for 2015 including flights etc, but also for 2014... It has been a relentless fight to obtain what I was due....
    I know someone who has Victor and based on what I've heard, I wouldn't want him at all. He doesn't return emails and when he does send emails, it's information that isn't helpful. The whole Horseshoe Baltimore Total Rewards group is just plain awful. They give inaccurate information about policy.

    If people realize they don't provide good service or offer good promotions, they'll go to other casinos and Horseshoe Baltimore is going to be the one that suffers.

    I for one, will not return there until I get a significant worthwhile offer.

  9. #9
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    Do you think this is just a regional decision or do you think this is a problem related to CET being $25B in debt?
    "When better women are made, Faber men will make them."

    Slot videos for the Common Man: http://www.youtube.com/user/theyerts...e=results_main

  10. #10
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    I think it's a bit of both. Horseshoe Baltimore is so stingy yet CET AC is still giving some decent offers. CET does have a lot of debt and it looks like they are cutting expenses. IMO they need to take care of their loyal customers and still entice new ones.

    The offers/promotions in AC vs. Baltimore is like night and day.

    Unless Baltimore becomes like AC in terms of giveaways / freeplay, I think they are going to go out of business.

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